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Privacy Policy

Privacy Policy for DoubleDown Odds, LLC

Last updated: March 1, 2026

Introduction

Welcome to DoubleDown Odds, LLC ("we," "us," or "our"). We are committed to protecting the privacy of our users. This Privacy Policy outlines the types of personal information we collect when you use our website [https://www.doubledownarbs.com] ("Website") and the ways in which we use, share, and protect this information.

By using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

  1. Personal Information:

    • When you create an account on our Website, we collect your name, email address, address, and payment information.

  2. Usage Information:

    • We may collect information about how you interact with our Website, including pages visited, links clicked, and other actions taken.

  3. IP Information:

    • We may collect your IP address to analyze usage patterns, administer the Website, and prevent fraud.

  4. If you sign up for our 1-on-1 coaching service, we collect your phone number to facilitate coaching-related communications via SMS/text messaging.

How We Use Your Information

  1. Providing Services:

    • We use your personal information to provide you with access to our software. Additionally, we may use your information to prevent fraud.

  2. Communication:

    • We may use your email address to send you important information, updates, or promotional material.

    • If you have opted in to our 1-on-1 coaching service, we may use your phone number to send you SMS/text messages related to coaching sessions, including scheduling, reminders, and coaching-related updates.

  3. Payment Processing:

    • Your information may be used to process payments for the services you subscribe to on our Website.

SMS/Text Messaging

If you sign up for our 1-on-1 coaching service and provide your phone number, the following applies: 

  •  Consent:

    • By providing your phone number and opting in to our 1-on-1 coaching service, you expressly consent to receive SMS/text messages from DoubleDown Odds, LLC related to your coaching sessions. Consent is not a condition of purchase of any other     
        goods or services.

  •  Message Frequency:

    • Message frequency varies based on your coaching schedule and activity. You may receive messages related to session scheduling, reminders, and coaching-related updates.

  • Message and Data Rates:

    • Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan. 

  • Opt-Out:

    • You may opt out of receiving SMS/text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and will no longer receive SMS messages from us unless you          
        re-subscribe.

  • Help:

    • For help with our messaging program, reply HELP to any message you receive from us, or contact us at support@doubledownarbs.com.

  • Opt-In Data Sharing:

    • We will not share, sell, or distribute your mobile opt-in consent or phone number to any third parties for their own marketing purposes. Your phone number and SMS consent information will only be shared with service providers who assist us in  delivering messages to you (such as our messaging platform provider), and solely for that purpose.

  • Supported Carriers:

    • Our messaging services are available on all major U.S. wireless carriers. Carriers are not liable for any delayed or undelivered messages. 

Sharing Your Information

  1. Third-Party Service Providers:

    • We may share your information with third-party service providers, including payment providers and other service providers that enable us to deliver our software.

    •  We do not share your mobile phone number, SMS opt-in data, or SMS consent with third parties for marketing or promotional purposes.  

  2. Legal Compliance:

    • We may disclose your information to comply with legal obligations or respond to lawful requests.

  3. Merger or Acquisition:

    • In the event of a merger or acquisition, your information may be transferred to the acquiring company.

Your Choices

  1. Account Information:

    • You can review and update your account information by logging into your account on our Website.

  2. Email Preferences:

    • You can choose to opt-out of receiving promotional emails from us by following the instructions in the emails.

  3. SMS Preferences:

    • You can opt out of SMS/text messages at any time by replying STOP to any message. Reply START to re-subscribe.  

  4. Contact Support:

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
 

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Please review the "Last updated" date at the top of this page to be aware of any changes.
 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@doubledownarbs.com.

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